Service and Maintenance

Servicing and Maintaining your system

Hubands Energy not only sell high quality products, but we also service and maintain them as well!

Regular servicing of your system helps:

  • Identify and troubleshoot potential issues
  • Maintain a safe and healthy environment for your home or business
  • Extend the lifespan of your appliances
 

Our expert team services all residential and commercial heat pump systems, including high wall units, ceiling cassettes, ducted systems, floor consoles and hot water heat pumps, as well as fresh air and ventilation systems.

What is included in a Heat Pump Service?

We provide a comprehensive service for all heat pumps, including a full maintenance check on both indoor and outdoor units. Unlike some companies that only clean the filters, we use specialized Speed Clean machines to ensure a deep and thorough clean. Our service includes a multi-point inspection, complete system cleaning, electrical testing, and fault detection if needed.

Professional servicing enhances efficiency, reduces energy costs, extends the unit’s lifespan, and helps eliminate odours while ensuring optimal heating and cooling performance. Additionally, annual servicing is required to maintain a valid warranty on most heat pumps.

Indoor Unit:

  • Remove and clean internal filters of built-up dust
  • Check coil has no obstructions, remove grime build up and disinfect
  • Check fan has no obstructions, remove grime build up and disinfect
  • Clean condensate tray and flush drain
  • Check temperatures to ensure correct operation
  • Clean outer cover
  • Test and check batteries in remote control 


Outdoor Unit:

  • Check pipe connection for overall condition and oil reside at flare nuts and check for any refrigeration leaks
  • Check isolator switch works, electrical terminals are all tight and electrical components are in good condition
  • Check for obstructions in unit from leaves and debris
  • Clean unit front and coil at back
  • Check unit has been sufficiently draining during heating mode
  • Check condition of all installed components
  • Clean unit
  • Spray unit against insects/bugs
  • Level unit if it has sunk in garden

Servicing Hot Water Heat Pumps

Hubands Energy proudly services hot water heat pumps from leading brands, including Stiebel Eltron, BOSCH, Quantum, Atlantic, Rinnai, Mitsubishi, and Econergy.

Our Hot Water Heat Pump Service includes:

  • Check coil has no obstructions
  • Flush unit condensate drain
  • Check pipe connection for overall condition and oil reside at flare nuts and check for any refrigeration leaks
  • Check isolator switch works, electrical terminals are all tight and electrical components are in good condition
  • Check anode and replace if necessary
  • Check hot water relief valve
  • Check thermistor and replace if necessary
  • Check evaporator tray for corrosion and blockages
  • Check for obstructions in unit from leaves and debris
  • Check temperatures to ensure correct operation
  • Clean outer cover
  • Spray unit against insects/bugs
  • Level unit if it has sunk in garden

Corrosion Treatment – Imperative for the Coastal Environment

Northland’s stunning coastal environment makes it a great place to live, but it also increases the risk of corrosion.

Our specialist treatments protect metal surfaces from corrosion, extending the lifespan of your outdoor unit. Whether you have an existing unit, or are installing a new one, our team can apply treatments on-site or before installation for maximum durability.

Corrosion treatments are a preventative measure and should be reapplied every 6–12 months for optimal protection.

Servicing Ventilation Systems

We service all brands of ventilation systems, including SmartVent, AMS, and HRV.

With a full range of filter cartridges in stock, our comprehensive servicing ensures your system operates efficiently and effectively.

Our Ventilation System Service includes:

  • Checking and replacing the filter/media if required
  • Checking and replacing batteries on sensors if required
  • Checking all ducting for damage and air leaks
  • Checking the fan unit is operational with sufficient airflow
  • Updating system settings for filter replacement if required
  • Checking system settings are optimal